Frequently Asked Questions
Everything you need to know about shopping with Intimate Rose.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for most unopened and unused items. Due to the nature of our products, certain personal care items may be final sale for hygiene reasons.
Are your products shipped in discreet packaging?
Yes, all orders are shipped in plain, unmarked boxes or mailers to ensure your privacy and confidentiality.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment plans through Afterpay.
How can I track my shipment?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.